CUSTOMER DRIVEN INFORMATION SERVICES
What differentiates King from the other providers is our ongoing commitment to deliver solutions tailored to the customer's specification. This value is consistent with our Information Services. King is committed to delivering high quality, online solutions that can be customized at the customer's request.

WEB REPORTING
Our IT developers work round-the-clock, developing and fine-tuning our online processes so that the customers will have access to their information 24/7 in the most expedited, yet efficient manner possible. Our VIP (Virtual Information Program) is available to our customers as a value added service and, with on-site developers, can be customized to your specific needs.

Offering your customers (Third-Party users) access to VIP can also be beneficial to your business and, with personalized hosts, we can brand VIP with your corporate graphics so that you can offer this resource to your customers as a value added service as well.

IT SYSTEMS INTEGRATION
Avoiding data entry errors can be a challenging task that ususally takes as much time tracking down an error as it does fixing it. To reduce these issues we encourage our customers to utilize electronic data integration. This not only reduces the chance of error, but will expedite our processes and deliver your results faster. We apply various means of integration to meet customer demands, including EDI, XML, CSV import/export methods, standardized email exchange, and more.

AUTOMATED DELIVERY NOTIFICATIONS
At King, we know how important time is and time-sensitive information is critical. Automated Delivery Notifications allow us to inform you of recent deliveries via email as soon as we receive confirmation.

ONLINE KING QUOTES
Our KingQuotes program allows users the ability to create custom quote profiles and retreive online quote in short order. Our KingQuotes module will automatically analyze shipping methods and cost patterns to present you with a timely quote that is guaranteed.

REPORTING SUITE
With information demands on the rise, precision analysis of that information is paramount. King offers a suite of reports and can develop new reporting views to accomodate your thirst for information. Our online reports are delivered in Adobe PDF format, which is supported by most computer systems today. For information regarding Adobe PDF and Adobe Reader you may visit Adobe's website by directing your browser to www.adobe.com.

IT SUPPORT
When the need for support arises, our IT Specialist are there for you. At King, we feel IT Support should be handled by qualified individuals that can troubleshoot issues with ease, so when corresponding with our IT support team, you are actually talking to our developers and technicians directly. Even if your call is merely comment or suggestion, our support team will be there to accomodate you.

INFORMATION SERVICES